Don't call it done without a closure receipt.
Kept checks customer promises in Slack against Jira, GitHub Actions, and LaunchDarkly before your team marks them complete.
- Derived facts, not message bodies
- Human sign-off required
- Live proof sources
- Posts back to Slack
Jira said done. LaunchDarkly said no.
A customer promise can move all the way through the normal delivery flow and still not be live for the customer.
Without Kept, the team could tell Acme the SSO fix was done — while their login still fails.
From Slack promise to signed closure.
Two of the five steps are human gates. Kept never closes a promise on its own.
-
01Capture
Kept detects a customer promise in Slack.
-
02Human gateConfirm
A person confirms it should be tracked.
-
03Check
Kept checks Jira, GitHub Actions, and LaunchDarkly.
-
04Block or verify
If evidence disagrees, Kept keeps the promise open.
-
05Human gateSign
A person signs closure before Kept posts back to Slack.
Live proof from where the work actually ships.
Kept reads one derived fact from each source — never the whole system, never the raw conversation.
Captures customer-facing commitments from shared channels.
Checks whether the related work item is marked done.
Checks whether the relevant workflow passed.
Checks whether the feature is enabled in production.
What Kept gives your team
A record of what was promised, what evidence was checked, and who signed off.
Kept flags commitments that slide from “Friday” to “soon” to silence.
A clear view of what was promised, what changed, and what was actually finished.
Built for customer channels without copying your workspace.
Kept stores structured commitments and verdicts — not raw Slack message bodies.
Kept stores commitment summaries, owners, due dates, source references, evidence state, and verdicts — not raw message bodies.
Kept asks before tracking a promise and before marking it closed.
Closure depends on live signals from Slack, Jira, GitHub Actions, and LaunchDarkly.
Workspace data and credentials are isolated by customer.
Kept uses AI to read commitments and route your questions. Language models can make mistakes, so the model only ever proposes — a person confirms every commitment and signs every closure. The AI Assistant needs a paid Slack plan; the rest of Kept works without it. Read the AI disclosure →
Stop closing promises you haven't verified.
Add Kept to Slack and check customer promises against live delivery evidence before your team calls them done.